Block Surf
Pau Pilau 16 Oz Bottle
Pau Pilau 16 Oz Bottle
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A biological wetsuit cleaner formulated for neoprene use! Environmentally safe, economical, and easy to use concentrate!
A synthetic porous rubber subject to decomposing, neoprene is sensitive to UV sunlight and heat. Care to minimize exposure to sunlight and heat greatly extends wetsuit life-time.
Store your wetsuit in a cool dark location preferably on a hanger. The hanger should be a wide body type to even the distribution of weight in the shoulders. Due to its porous elastic properties, environmental pollutants easily penetrate the material and can greatly reduce wetsuit life-time.
Use Pau Pilau biological wetsuit cleaner immediately after use or as soon there after as possible to digest these harmful microcosms.
Although neoprene is elastic, it is subject to cuts and abrasions much more so than most fabrics. Special attention and care for your wetsuit to avoid abrasive objects while handling is important. Fingernails and jewelry can easily tear neoprene. While soaking your wetsuit in a container, check for sharp edges or corners.
An ounce of prevention….SIMPLY DO NOT FOLD YOUR WETSUIT – ESPECIALLY DRY, IT WILL CREASE CRACK CROAK!
Again, the most suitable manner to care for your wetsuit is to hang it as mentioned above. May I roll it? Yes you may, BUT roll it with the zipper to the outside.
Wetsuit Zippers: Keep them clean and dirt, grit free as much as possible. Lubricating fluids are good to use. Wax works in a pinch. When you are storing your wetsuit, do so with the zipper open. We hope this is helpful.
Shipping & Returns
Shipping & Returns
Return & Exchange Policy:
Customer service is our number one goal. We are always here to assist in your buying purchases but understand the need to return or exchange items purchased online. If you are not completely satisfied with your products, you may return or exchange any purchase within 30 days of receipt.
Items must be in new/unused condition, in original packaging with the original tags, receipt, all warranty cards, manuals and accessories. The manufacturers original packaging that comes with your item and all accessories that may be part of the item must also be returned undamaged. This means if your item comes in a box (for instance a shoe box) you will need to ship it inside another box to keep it in new condition. Items not returned in new condition could be ineligible for return or subject to a restocking fee. Ossies Surf Surf does not refund any shipping costs on returns unless the return was due to an error on our part.
Please inspect all items upon arrival for errors or defects and contact us immediately if there is any loss or damage.
If it is our error that is the cause for your return, we will reimburse your shipping costs to return your items.. (This is actual FedEx Ground, UPS Ground or USPS Priority freight and will not include any packaging, preparing, or mail room costs.) We will not reimburse for any Expedited Shipping: (i.e.; Overnight, 2nd Day or Air Shipping etc.).
Please allow approximately 3 business days for your return to be processed once it has arrived.Used items are not eligible for returns, all sales are final on used items. Please me sure to ask any questions you have about the condition of a used item BEFORE purchasing.
Special Order Return Policy:
Returns for refund on special orders may be subject to a 20% restocking fee.Rental, lesson or tour cancellation refunds:
Any scheduled lessons or tours must be paid in full at the time of the reservation and may be cancelled with a full refund BEFORE 24 hours ahead of the scheduled time. If weather prevents lesson from being safe, alternate activities or store credit will be offered.
Contact Us: 541-574-4634 10am-5pm PST
